Answers when you can't
Calls you don't pick up forward to the AI receptionist. It answers in a natural voice, during work hours, after hours and on weekends.
AI Receptionist
Every call answered.
Even the ones you miss.
When you can't pick up, our AI receptionist answers. It finds out what the caller needs, books them in or takes a message, and sends you the details before you've finished what you were doing.
Keep your number
Answers at any hour
Introduces itself as a digital assistant
Written quote before any work
The missed call
A missed call is often a missed job.
01
The phone rings while you're with a customer, on site or driving.
02
Voicemail asks the caller to wait, and plenty of them won't.
03
Calls after hours and on weekends sit until Monday.
04
By the time you ring back, they may have booked someone else.
What it does
A receptionist for the calls you can't take.
It handles the first conversation the way you would, then gets the details to you so you can pick up where it left off.
Finds out what they need
It asks the questions you'd ask: what the job is, where it is, how soon they need it and the best way to reach them.
Books or takes a message
If you take bookings, it checks your calendar and books a time. If not, it takes a clear message and tells the caller when to expect you.
Answers common questions
Opening hours, service areas, what you do and what you don't. It only says what you've approved.
Sends you the details
After every call you get a summary by email, and the caller's details go straight into your CRM.
Flags what's urgent
Anything urgent or out of the ordinary is flagged to you straight away, so a person makes the call that matters.
Our own line
Call our AI receptionist.
This is the AI receptionist that answers for Ultico Studios. Ring (07) 3477 9873. Tell it what you'd like to improve and ask how we work. It can book your discovery call, or take your details if you'd rather we called you.
It introduces itself as a digital assistant and tells you the call is recorded. We use your details only to follow up your enquiry.
OUR AI RECEPTIONIST
You stay in charge
Set up around how your business runs.
You decide how much it handles. Some owners want every missed call answered and booked. Others only want a message taken and the urgent ones flagged. We set it up the way you choose and change it when you want.
It introduces itself as a digital assistant and tells callers the call is recorded. It sticks to what you've approved and passes anything outside that to you.
Your phone works as it always has. When you can pick up, you pick up. The AI receptionist only answers the calls you don't.
How it works
From first call to live line.
Discovery
We start with a discovery call and an audit of how calls reach you now: when they come in, which ones get missed and what you need from each caller. You get a written summary of what we found and where we'd start.
Map & build
We map the call flow with you: the questions it asks, what it can answer, when it books and when it hands over to you. Then we write the script, connect your calendar and CRM, and test it against real calls from your business, awkward ones included.
Launch and improve
Missed calls forward to it and you watch the first ones come through. After that we review the calls each month and tune what it says.
Who it's for
It fits if the phone matters to your business.
If customers ring to book, ask for a quote or check on a job, and there are times nobody can answer, an AI receptionist fits. That might be a sole operator who's with a customer half the day, or a small team whose phone rings while everyone is busy.
It's a weaker fit if you rarely get calls, or if every call needs a person's judgement from the first word. We'll tell you that on the discovery call rather than sell you something you won't use.
FAQ
Questions, answered.
Straight answers about the AI receptionist. If yours isn't here, ask us on the call.
Does it sound robotic?
It uses a natural voice and talks in plain sentences. The quickest way to judge is to call our AI receptionist on (07) 3477 9873.
What happens if I call your number?
You reach Ultico Studios' own AI receptionist. It asks what you'd like to improve, answers questions about how we work and can book a 30-minute discovery call straight into the diary. If you'd rather speak to a person, it takes your details and we call you back.
Do I have to change my phone number?
No. Calls you don't answer forward to the AI receptionist. Your number stays the same, and your phone still rings like it always has when you can pick up.
Will callers know they're talking to an AI?
Yes. It introduces itself as a digital assistant from the first line and tells callers the call is recorded.
What happens when it can't answer something?
It takes a message, tells the caller you'll be in touch, and flags it to you straight away.
Can it book straight into my calendar?
Yes, if you take bookings. We connect it to your calendar so it only offers times you're free. If you'd rather confirm every booking yourself, it takes the request and you call back to lock it in.
What does it cost?
It depends on what your business needs. The Discovery audit works that out, and you'll get the price in writing before any work starts.
Start small
Find out which calls you're missing.
Book a 30-minute discovery call. We'll look at how calls reach you now and tell you plainly whether an AI receptionist would help.